dancer on the knife

Chapter 20 Changes brought about by overseas study

In order to encourage employees to study, the company specially spent more than 3 yuan to purchase a study card for an open class.Since the study is arranged on weekends, and we also take one and a half days off every week, after a long time, everyone's learning enthusiasm is not as good as before.For many people, learning has really become a burden.

One afternoon, Huang Ge, the department manager, approached me and told me that there was an open class on "Telemarketing" held in the auditorium of the Municipal Party Committee on weekends, and he asked me to attend.I was still very excited at that time. After all, learning is relatively rare for those of us who have joined the company for a short time.It may be because of my hard work that I won the assessment award for outstanding employees every month, so I got this opportunity.

For this training, the company arranged for four people to study, and the other three colleagues are the core members of the sales department.At that time, the company's sales were basically telemarketing, and our training department mainly focused on answering the phone, and used the phone to track and follow up with potential customers to facilitate the transaction.

The day before the departure, the manager found me and told me: "This time, you have to study hard, make a record, and share it with everyone when you come back."

Thinking that this is the first time to study abroad, how can I not cherish it, so I quickly responded: "Well, I must study hard. Please rest assured."

I went to the Municipal Committee Hall for the first time on Saturday and came to this sacred place, which represents a kind of power and makes people awe-inspiring.The sign-in area of ​​the whole venue was very lively, and everyone lined up for sign-in.After completing the sign-in procedures, I was frightened as soon as I entered the venue.There were eight people at the door, four on one side, their bright faces were like sunshine, and they were clapping with their lives to welcome everyone who entered.After entering, the passionate music reverberated over the venue, making people involuntarily think of the kind of music before every school meeting.In the aisles around the venue, there were also dozens of staff applauding with the rhythm, each of them seemed to be beaten with chicken blood.At that time, the first reaction was, how could this be done like a pyramid scheme.Originally, the mood was calm, but after entering the venue, I found that my mood was inexplicably driven, and I became excited.

There are about 1000 seats in the entire venue, and I chose the front seat.Several other colleagues hadn't come yet, so I took up a few seats for them.Looking at the training and study manual, I was excited but also worried. I was excited because I could listen to the telemarketing master's sharing. What I worried about was that the whole scene was too crazy. Could it be a pyramid scheme?

When the colleagues arrived, the class was about to start.After a burst of crazy applause and rhythmic music, the host came on stage.The host's face looked like flowers blooming in spring, and he was as excited as if he had won a prize of 500 million.However, I started to take notes of her lines and process, because I thought it might be useful for hosting in the future.

Under the mobilization of the host, the audience stood up and interacted. First, they shook hands with people in the front, back, left, and left, and then played a small game in which all members participated. The atmosphere has reached its peak.

After the interaction, the audience gave a standing ovation to welcome the teacher to the stage.Escorted by a dozen people on one side, the teacher appeared in the middle.After playing, the teacher took the lead and danced for a while before letting everyone stop applauding and beckoning us to sit down.At this point, I finally felt back to normal. I have been in a state of excitement for nearly an hour since I entered the venue. When I really stopped, I found that calmness is also a kind of happiness.

Thinking about the scene of the teacher playing just now, I feel so shocked. Where is the trainer playing?This is literally what it feels like when a superstar hits the stage.From the entrance of the venue to the rostrum, dozens of people escorted the stage, accompanied by the music of the guests on stage, and the audience applauded. This kind of ostentation is difficult for celebrities to have.This is not a trainer, but gives people a sense of God. Therefore, I am even more looking forward to the wonderful sharing of this master.

The course was very exciting. I was afraid of missing a knowledge point and kept recording the main points of telemarketing with a pen.There was thunderous applause from time to time in the audience, so I had to put down my pen and join in the applause.At that time, I always wondered why everyone applauded so intensely, and applauded every once in a while.I discovered a mystery later, that is, after talking about some exciting points, the staff around the aisle of the venue began to take the lead in applauding, and then the whole audience applauded.After discovering this phenomenon, I was very happy in my heart. This method is very good. It maximizes the herd effect and makes everyone feel that the course is so exciting and the applause is so warm.

On the second day of the class, I communicated with my colleagues. Some colleagues felt that it was more practical, while others felt that it was not of great practical value.Some colleagues even dozed off during the training.After the morning class, two colleagues planned not to come in the afternoon and asked me to make a record.Lamented such a good opportunity, why not cherish it?And it's not very good to leave halfway.On the contrary, colleagues expressed their feelings. The business pressure itself is very high. It is really inhumane for us to take a break on the weekend and let us participate in the study.I didn't speak, and I felt that what I said was not unreasonable. It's just that everyone has a different attitude towards learning, so how can we ask everyone to hold the same point of view?And everyone learns in a different way, some learn at work, some in class, and some read books.

I think this kind of courses will not make much sense to them after listening too much. In addition, the telemarketing methods of each industry are different, so the pertinence and practicality are naturally greatly reduced.On the contrary, I have never heard of such a course, and I have been studying with curiosity.After two days, I have fully remembered the study manual, and I am afraid that I will miss every important knowledge point.When I left the venue, I felt full of gains.It turns out that telemarketing also has so much knowledge, and it also solved some confusions in the previous telephone communication.Because of this, I pay more attention to learning. If the company has the opportunity to study abroad in the future, it must actively strive for it.

After returning to the company on Monday, I immediately started to sort out the training notes and entered them into the computer.The manager asked me about the training situation, and I reported the learning situation in detail.However, the manager didn't mention the matter of asking me to share the course again. I thought he should just say it casually.However, I also prepare carefully and constantly digest and absorb, not to mention the knowledge points I have learned are very helpful for carrying out my work.As for whether to share or not, that's the second thing. If you want to go on stage, you won't be too hasty if you make preparations yourself.

Due to the promotion of the company's new project, the company has recruited a group of part-time college students. Usually, the manager manages this group of people, and I am still busy with my own work.After a meeting one day, the manager said in front of all the staff:

"Now let's invite Teacher Pan to share telemarketing with warm applause."

At that time, I was completely dumbfounded, because I had never given a lecture and I was not fully prepared.But the arrow was on the string and had to be fired, so I had no choice but to bite the bullet.The simple thing is that the telemarketing knowledge learned last time has been digested and absorbed many times, and many of them have already been applied to actual work.But time has passed after all, and I was still a little nervous at the beginning.Gradually, I gradually found a feeling, and I became more calm in speaking.

I usually have a loud voice when speaking, and I am also familiar with telemarketing itself, and the knowledge points I have learned have already been transferred to myself, so after the course, the manager found me in private and said to me:

"Unexpectedly, the course is very exciting. You are really suitable for training and have such potential."

Just such a simple sentence is like a shot in the arm, making me full of strength and energy, and I am more determined to do training.

Afterwards, when I think of this training sharing, I still have lingering fears. I came to the stage so hastily without any mental preparation.If you didn't listen carefully to the lectures in the last training session, didn't carefully record them, and didn't digest and absorb them when you came back, you will be doomed to lose face.Fortunately, I usually make preparations, otherwise I will be very passive.This training planted the seeds of training in my heart, because I have never done this kind of thing before, and I didn't expect it to be really suitable for the podium.Opportunities lie in the usual preparations. There are no ordinary opportunities without a reason. Only when you are prepared, you will have the possibility to obtain the opportunity when it arises. Otherwise, you can only watch the opportunity pass by before your eyes.

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