I have a super car sales system

Chapter 073: The shady scene in preparation ([-])

After the middle-aged man delivered the water, he chatted with Liu Zhihua and left. Lin Yuan asked Liu Zhihua curiously, "Is he the housekeeper?"

"Yeah." Liu Zhihua nodded, didn't say much, just stared at the Lexus LM for a while, and then said, "Tell me about your maintenance plan."

When Liu Zhihua was chatting with the housekeeper, Lin Yuan had already seen the appearance of this Lexus LM. It seemed to be a 2020 model 300h four-seater Yushi version, worth several million, no wonder he was willing to spend tens of thousands of yuan for maintenance.

As for Liu Zhihua's preparation plan, Lin Yuan did not answer immediately.

The appearance of this Lexus LM is clean and tidy. It is estimated that it has been cleaned carefully. The only flaw is that there is a soybean-sized paint damage on the left fender, but it is not obvious.

Lin Yuan opened the four car doors, and found that the steering wheel, gear handle, and various buttons inside were not even worn out, let alone patina.

Various trims, floors are clean and spotless.

The leather of the seat is tight and neat, without any wrinkles or collapses.

……

The exterior is clean and the interior is brand new. If Lin Yuan is the owner of the car, according to his standards, why hire someone to do maintenance?Pure waste of money.

Faced with Lin Yuan's doubts and his evaluation of the condition of the car, Liu Zhihua smiled: "I used to think the same way as you did, because the environment you are in now has affected your perspective on things and your judgment of thinking. When you have money, you don't think so."

However, Lin Yuan could see that there was a slight scratch on the fender. Liu Zhihua was a little surprised by his care and seriousness. Indeed, if the housekeeper hadn't told Liu Zhihua just now, Liu Zhihua wouldn't have noticed it. arrive.

"How are you going to prepare this car?" Liu Zhihua asked again.

"Well, since the condition of the car is so good, a simple fine wash is enough, and more than two hours is enough." Lin Yuan felt that since this Lexus LM is clean and tidy from the inside to the outside, there is no need to go to great lengths, and it can be done in more than two hours. Go home alive and earn 3000 yuan lying down.

"You must not do this." Liu Zhihua glanced back in the direction of the wooden door and found no one, so he lowered his voice and said to Lin Yuan, "If we finish our work in more than two hours today and leave, maybe next time If you get the car ready again, you won’t be looking for us at all.”

"Why?" Lin Yuan was puzzled.

"Car maintenance requires slow work and meticulous work. The faster the speed, the worse the effect. Take cleaning the wheel hub as an example. If you brush for 10 minutes, the cleaning effect will definitely be different."

Hearing Liu Zhihua's explanation, Lin Yuan was speechless, thinking that you all work slowly and meticulously, but I am a systematic person, completely different from you, my speed is fast, and the work I do is just as good.

Lin Yuan wanted to think so, but he didn't say it. Liu Zhihua thought that Lin Yuan had listened to his words, and said unhurriedly: "Car maintenance generally includes cleaning, replacing five oils and three filters, and some necessary additional items. Automobile maintenance does not mean that you can make a lot of money with good technology, reliable materials, and favorable prices. There are actually many other ways and techniques to make money in this industry.”

Other ways and tricks to make money?

Lin Yuan just listened to the master's lecture on basic car maintenance today, and also obtained basic car maintenance and maintenance skills through the car dealer system.

However, the master didn't mention it. In the primary car maintenance and maintenance skills, he didn't talk about other money-making methods and skills in car maintenance. Lin Yuan was full of curiosity and was very puzzled about what Liu Zhihua meant, so he kept staring at him.

"I'll give you a brief talk today, follow me in the future, and you'll know how to work." Liu Zhihua opened the black leather bag he brought, took out cleaning supplies from it, and said while working.

Lin Yuan picked up a bucket next to him, ready to use the soft water inside to wash the car body, while Liu Zhihua followed Lin Yuan with a small bucket and a towel.

"When doing car maintenance, don't care about the condition of the car. If you want to make money and want customers to come to you next time, you must make customers feel that it is worthwhile to work with you, and they are willing to spend money."

Liu Zhihua's smile was very treacherous, and Lin Yuan thought it was very simple: "We do our work to the extreme, so that customers can't find faults, is that what you mean?"

"You're only half right." Liu Zhihua poured a lot of powder into the bucket and began to stir, "It's one thing to do the work beautifully, and another thing, let me tell you a story."

Liu Zhihua said that he used to know the owner of a small lock-picking shop. Once it was snowing heavily in winter, he received a call from an aunt at two o'clock in the morning, asking the shop owner to go to a community more than ten kilometers away to open the lock.

After inquiry, the anti-theft door lock of this aunt's house is quite simple, and it only takes a few minutes to open it. The shop owner felt that it was not worth going without 200 yuan for the warmer quilt.

The aunt didn't even think about it, and she agreed, and the shop owner finally drove more than ten kilometers to the community where the aunt lived.

When I saw my aunt in the doorway, she was trembling all over, her face was livid, and she seemed to be quite cold.

The store owner looked at the door lock, it was also old-fashioned, and it was a breeze to open it.

Originally, when the shop owner opened the lock for others, even if he could open it in a dozen seconds, he still had to dawdle for more than ten minutes to pretend. But at this moment, seeing the pitiful appearance of the aunt who was frozen through, it was windy and snowy at what time in the morning, The shop owner was anxious to go home and sleep, and opened the anti-theft door within five seconds.

Who knows, when it comes to the critical moment of payment, the aunt who can enter the door is not willing. She said that the shop owner did not spend much effort, and opened the anti-theft door in a few seconds. It would cost 200 yuan, which is too expensive. , so the aunt is only willing to give 50 yuan.

I braved the wind and snow for a journey of more than ten kilometers. At the beginning, I negotiated 200 yuan, but now I directly bargained for the ankle.

The shop owner held back his anger and reasoned with the aunt, but the aunt opened the lock in a few seconds, which was not worth 200 yuan at all. She also said that it was only 50 yuan. If you want it, you can leave.

Facing the aunt who crossed the river and demolished the bridge, the shop owner was furious. As soon as his temper came up, he dragged the aunt out of the room, and then slammed the anti-theft door shut. No matter how the aunt prayed, she just refused to open the door.

……

After telling the story, Liu Zhihua stopped what he was doing, and asked Lin Yuan: "After listening to this story, think about what I told you. If you don't let you finish the work in an hour, what do you want to tell me? "

"I understand, if we finish this Lexus LM quickly, even if the effect is very good, the housekeeper and the car owner will feel that we are careless, the effect will not meet their satisfaction, and they will think that we are perfunctory, and will not come to us again gone."

"Yes, I'm telling you this story, not to let you judge whether the owner of the lock store asked for two hundred in the middle of the night is reasonable, nor to discuss whether it is right for the aunt to cross the river and demolish the bridge, but to let you understand that even if we can get the repairs done in a short time, we still have to pretend Delay for time, or you will end up like that shop owner."

Through this period of contact, Lin Yuan knew that Liu Zhihua's temper and nature were completely different from his master's. He was pondering the difference between the two. Liu Zhihua thought that Lin Yuan was shocked by his own story, so he smiled triumphantly: "I'll tell you It’s just a little trick, and there are too many tricks in this line of work.”

"Oh? Manager Liu, tell me about it." Lin Yuan was very interested in the inside story of the maintenance industry.

Liu Zhihua liked Lin Yuan very much, and knew that even if he told Lin Yuan, there would be no threat to him, so he introduced, "First of all, it depends on the person ordering the menu.

Whether it is a boss or a small worker, there are many car owners who come to do maintenance, and almost all of them have a pair of sharp eyes.

You can tell what type of person the owner is from the car model, the owner's clothing and mannerisms, and it's clear whether he is a car novice in a few words.

If you drive an economical car for minor maintenance, the performance is very knowledgeable and serious, and the masters are too lazy to write, they will recommend the right oil and filter, and the whole small maintenance can be done for a few hundred dollars.

If you drive a fancy luxury car or something, the owner of the car pretends to understand, and talks too much, and you can get the whole story out of it with just a few words.

The masters must be all smiles, because they only cheat this kind of noobs.

If you want to make money, in addition to paying attention to dealing with car owners, there are other methods you can use, such as the crystal plating that will be done later. Use domestic ones instead of imported ones, for example, to clean up the small scratch on the fender, I can get rid of it perfectly without spending a penny, but I can ask the owner for an extra money..."

"Manager Liu, aren't we cheating people like this?" Liu Zhihua's personality was completely opposite to that of his master, and Lin Yuan was very uncomfortable.

"Cheat people? Are we cheating people like this? Okay, let me tell you about those cheating people." Liu Zhihua was very annoyed at being accused by Lin Yuan. He threw the towel into the small bucket and looked directly at Lin Yuan.

Liu Zhihua told Lin Yuan that some customers came to do repairs, maintenance, and paint repairs, which could be done in half a day. Those shop owners insisted that it was troublesome, deliberately delaying the time, and needed to leave the car overnight so that the customer could fix it the next day. Come pick up the car again.

"Why?" Lin Yuan was very curious, and didn't understand why the owner was asked to leave the car overnight.

"Let's change parts secretly." Liu Zhihua said, changing parts secretly is a very hidden means of making money, and it is especially effective against those careless or novice car owners who are new to cars.

Those shop owners are certainly not stupid. Even if they secretly change parts, they will not move obvious parts.

Leave the car overnight, maybe Michelin’s new tires will become Hankook’s, or the new high-capacity battery will become a low-capacity old battery, and the new three-way catalytic converter will become the scrapped parts of the old car. ...

The location of these things is hidden, and it is not easy for the car owner to notice. Moreover, these things are expensive, and in a short period of time, they will not affect the normal use of the car.

A [-]% new three-way catalyst can cost several thousand, or even tens of thousands.

A new special battery for automatic start and stop is also several thousand larger.

A good imported tire may cost thousands of dollars, and four of them are thousands of dollars.

……

The shop owner can earn tens of thousands of yuan by doing it casually, isn't it more than the hard work of doing car repairs?

"Ah? Can you still do this?" Lin Yuan thought to himself that these people are so bold, and their methods are hidden. If the car owner is a noob who doesn't understand anything, or has a crazy personality, it will indeed be a huge loss.

At the same time, Lin Yuan figured out the trick, that is, the parts that are most likely to be replaced by stealth, must be easy to disassemble without trouble, and any apprentice who knows a little about car structure can quickly replace them.

No one will secretly replace Infiniti's VQ engine, Rolls Royce's air suspension, Porsche 911's PDK gearbox...

Although these things are expensive, they are too troublesome to remove.

There is another one that is not easy to be discovered by the car owner. No one will secretly replace the white fungus of the Audi RS6, the multifunctional steering wheel of the Ferrari, or the drumstick of the BMW.

These things are too conspicuous, if they are secretly replaced, even a car novice can easily find out.

In the end, it is relatively valuable. No one will secretly replace the central control buttons of Jetta, the battery of Wuling Hongguang, and the seats of Dongfang Suike.

These things are worthless, and there is no use in stealing them.

Therefore, the most likely to be secretly replaced are brake discs, brake pads, tires, wheels, batteries, three-way catalytic converters, etc.

Liu Zhihua and Lin Yuan discussed for a while, what other things on the car were easy to be swapped, and told Lin Yuan that if you want to make more money, you must learn to turn small problems into big problems.

For example, Liu Zhihua said that the idle speed of German cars is generally unstable, and cleaning the throttle may solve the problem, or it may be solved by resetting the computer program.

At this time, it is necessary to follow the words of the car owner. If you realize that he is a novice who doesn’t understand anything, you must seize the opportunity to fool him. Unsteady idle speed is a big problem. If it is not solved in time, it will cause huge damage to the engine. Harm, and even lead to personal safety of the owner.

If you want to solve the problem, you must clean the throttle valve, fuel injector, intake port, and engine interior to solve it smoothly.

If the car is not powered enough to start and keeps stalling, first tell the customer that there are many reasons for this. One is that the oil does not meet the standards and causes excessive wear and the oil must be changed. The other is that the fuel system is blocked and the fuel system must be cleaned. After doing these two things, if Before the owner lost his temper and stabbed someone with a knife, he asked him to change the cylinder head...

Wait until all the parts that should be replaced and those that should not be replaced are replaced, and finally replace the camshaft for him.

Liu Zhihua has seen it before. A car owner drives a car for a small insurance. Those people don't care if your air filter is less than [-] months old, has [-] kilometers, or is it clean or not.

If you just change the oil and change the three filters, you may be fooled into saying that the battery is aging, the fuel system is clogged, and the three-way catalyst needs to be checked.

If there is a bit of sludge, it will even suggest an engine cleaning package.

The exaggeration is that the fuel tank is used up, so it is recommended to do a throttle cleaning directly, not to mention wasting money, strictly speaking, one is for cleaning and the other is for maintenance, and the functions are fundamentally different.

The masters bluffed and changed the spare parts. If they were genuine products, they would be a waste of money at best, and it would have no effect on their car.

I am afraid of using high imitation or fake and shoddy.

For example, it is a trivial matter to sell high imitation spark plugs at the price of genuine products. If there is a problem with inferior spark plugs, it will directly lead to engine overhaul.

In addition, whether it is doing maintenance or maintenance, you must watch on the spot. If you are not a car novice, it is best to carefully check what parts have been replaced.

Because sometimes some spare parts will be omitted intentionally or unintentionally, and only the oil and filter will be changed for minor maintenance, but the situation of forgetting to change the filter will also happen.

If you are a car novice, just put on a face and talk less, and others will not be able to guess what you are thinking.

At the scene, we should also pay attention to the engine oil, because it is the easiest to cheat in terms of the amount of engine oil used, and it is not easy to see.

Some engine oils are 3.6 liters per barrel, and they can’t be used up at all. Some engines meet the requirements by pouring 3.8 liters or 1.6 liters. For example, the 3-liter displacement engine in some Japanese models has reached the maximum scale by pouring 3.2 liters or [-] liters. .

Either the master deliberately didn't drain the old engine oil when draining the engine oil, leaving half a liter to a liter, and then mixed the new engine oil into the old engine oil.

Either the old engine oil is also drained, but the minimum standard is followed when adding new oil, because when the engine oil is 75%, the oil lamp will not light up.

In short, the whole barrel of engine oil is not used up, but the money is calculated according to the whole barrel, and the excess oil is up to conscience, some will be given to the car owner, and some will be deducted privately if the car owner does not want it.

A little deduction for this car, a little deduction for that car, a few hard-hearted cars can make up a whole bucket, and they can be sold as brand new 4 liters.

Regardless of whether the engine oil is changed at a 4S shop, car owners can request to take away the remaining engine oil, especially for those models with severe oil burning. Have a spare in your car.

So when you go for maintenance, don't go to the VIP room in the lounge. Even if you don't know anything about cars, you should stay by the side. That is, you have learned the relevant knowledge, which also plays a certain deterrent effect.