The hotel has recruited a group of new employees, and a full-time trainer from the specialty restaurant seconded from the head office will formulate a training plan and supervise it. The training work is completed on the same day as the new restaurant's entry review.

Afterwards, the personnel department conducted skill assessments on the trainees in batches, and the qualified employees were assigned to front-line positions, which made the eleven country restaurant trial operation as scheduled, and the social response was good.

At the morning meeting that day, it was the sales department's turn to report the reservation situation for the day.

冯总监道:“今天接待的重点是一汽大众预定的经销商答谢会和晚宴,分别定在三楼的1号会议室和2号大宴会厅举行,暂时没有客房安排;昨日恒大会议有一部分客人尚未离店,会议对接人说现在还在统计,十点之前通知我们午餐用餐人数和规格;新餐厅的散客预定基本全天都是满的;平安夜门票销售情况比较顺利,昨天网络预定18张,电话预定12张,团体预定20张,共计50张。不过……”

President Feng lowered his voice, frowned and said, "In the past two days, we have discovered a problem..."

"Huh?" Mr. Du said, "What's the problem, tell me."

President Feng turned around, introduced a girl in her 20s behind her, and said, "This is Manager Xiao Wang from our sales department. Understood. Xiao Wang, you come to report the situation."

The switchboard was originally on shifts of "White 1 and night [-]" or "Late [-]". Recently, in response to the sudden increase in inquiry calls, an additional person was added to the shift. The additional "[-]" refers to the sales department staff.

Manager Wang's voice was crisp and articulate: "Hi, leaders. Since the evening before yesterday, we have received calls from some guests asking about the specific content and venue of the Christmas Eve dinner. My colleagues on the switchboard and I will inform our event immediately The content informed the guests, and politely asked the guests why they asked about the venue when the dialogue environment allowed. Later we found that the reason for the guests’ doubts was the latest advertisement behind the advertisements we invested in various supermarkets, movie theaters, radio and television and Internet platforms. Added another ad, which is also a promotion for a restaurant’s Christmas event. Their ad wording and promotional points are very similar to ours, and some customers who call for consultation will directly ask us if the event in the ad is just Host it in this restaurant, or ask us whether the Eleven Kingdoms restaurant refers to this restaurant. We patiently answer one by one that there is no relationship between the two, but some customers will behave incomprehensible, blaming our advertisement for inaccurate expression Qing. During the peak call time, we explain that some customers may be waiting online for a long time, and we hope that this matter will be taken seriously so as not to affect the reservation and customer experience in the next few days."

"Excuse me." Shen Junbin raised his hand and asked, "Is the restaurant you're talking about OurMeeting?"

"Yes! It's OurMeeting!" Mr. Feng slapped the table angrily, "Do you think they did it on purpose? I called one by one from last night to this morning to contact the advertising centers of major shopping malls. It has been agreed to set up an interval between us and OurMeeting's elevator advertisement as soon as possible, but the results of my negotiations with Licheng Radio and TV stations are not satisfactory, and I have not received a reliable reply yet. OurMeeting uses our slogans in a large number of advertisements to confuse The two concepts of 'five-star restaurant' and 'five-star standard' intentionally create an effect as if an advertisement has been played twice, which is obviously to borrow our advantage. Call Mingquan, our Can you explain the call clearly, if you call them, they will intercept the call directly?"

"Now that I think about it." The customer service director said, "The customer service department has also received calls about this matter. Maybe because the number of calls received is small, the operator thought it was a business inspection, so he marked these calls on the call record. It's an internal call. If Mr. Feng didn't say anything, I would never have imagined that someone would do such a brazen thing."

The advertisement of Mingquan International Conference Center has been launched for nearly a week, and the promotional content is deeply rooted in the hearts of the people. OurMeeting has just joined in these two days, and it has followed suit.But any normal person would definitely despise such parrots - on the same platform, promoting activities of the same period, stealing other people's rhetoric, and even dare to broadcast it next to the original owner, isn't it clear that you want to steal from the predecessors? Results?

Who knew that someone could do such a shameless thing.

All the directors present shook their heads and sighed, lamenting the decline of the world.

"Don't worry, everyone, let me say a few words." Shen Junbin said calmly, "About this restaurant, one of its operators - some of you here should have heard of it, he was five years ago because of closing Cheng Jinming, the manager of the special restaurant of Binhai Store, was notified internally by Baixiang system and permanently removed for the kickback."

Director Yang gave a long "Oh" and nodded: "I know who it is. Mr. Hu should also know this person, right? We were all in the Shijiazhuang store at that time, and we talked about it."

"Cheng Jinming used to work with me, and I know him very well. This person is a bit smart, but he is self-righteous and likes to take advantage of opportunities. He always thinks that he is impeccable and acts lawlessly. After he was fired from the Binhai store, We successively found out that he was involved in a number of violations of discipline, but because the losses were relatively small and the amount involved was not enough to sue, and he left Tianjin again, that’s why we didn’t look for him again.” There was a gentle knock on the table, "It can be said that what we are facing now is not a competitor, but a thief, or a robber, so we must be extremely vigilant. But, you should panic People are definitely not us, please stay calm."

The conference room fell silent for an instant.

Shen Junbin said: "Mr. Feng, save all the evidence you can collect now in various forms, and submit it to the hotel's legal department as soon as possible, so that professionals can analyze whether they have violated the advertising law or have infringed. I remember that the advertising law stipulates , there is no nationally recognized qualification, and words such as 'five-star' cannot be used in promotional slogans. If infringement is involved, please sue the Ministry of Justice as soon as possible. Second, after ensuring that all evidence is collected, report to the Industrial and Commercial Bureau that OurMeeting publishes false Ads, forcing them to remove ads from all platforms as soon as possible.”

Mr. Feng: "Okay, we have saved a lot. When I go back, ask them to collect them and hand them over to the legal affairs immediately."

"As for the source of customers they cut off, it doesn't matter." Shen Junbin said without changing his face, "Let's not talk about the dishes of OurMeeting. The limitation of the venue alone is the flaw in their activities. Our Christmas party has a total of 27 performances, and another There are 5 lottery draws. From my personal experience, just these performers alone can’t accommodate one floor of his place. If the number of guests can’t be increased, he can’t give out any considerable prizes. If they It would be easier if the advertising campaign involved these contents, please send someone from the legal department to buy a Christmas Eve ticket for OurMeeting, and then go to the scene to collect evidence."

"Okay." Mr. Feng turned around and arranged, "Xiao Wang, you go to the OurMeeting store to buy tickets now. If you want to buy the ones that you can get in hand, get a few of their promotional pages."

"As for radio stations and TV stations, the promotion interface of the website - the environment for launching advertisements on radio stations and websites is relatively loose, but city-level TV stations should have a special advertisement review, and obviously plagiarized advertisements like OurMeeting can be arranged, they are sure The relationship is gone. This matter is beyond the ability and responsibility of the expatriate manager and has nothing to do with business activities. We can only ask the owner for help, and the owner will handle it." Shen Junbin concluded calmly, "Consumers have discerning eyes. , Cheng Jinming copied it rotely, and the activities at that time did not match the advertisements, and he was tantamount to smashing his own brand. After Christmas Eve, he will be questioned by consumers, and his behavior will also be isolated by the industry. What we have to do is to continue to carry out our work step by step Propaganda and preparation, operation, management, stick to Mingquan International Conference Center, get the source of customers and trust we should get. I will encourage you all.”

That night, after Sheng Xiao inspected the food collection situation, a figure followed him not too far away, and also left the restaurant building.

In the middle of the night, footsteps could be clearly heard in the empty parking lot, Sheng Xiao turned around and asked, "Boss Shen, passing by?"

Shen Junbin said frankly: "Come out to relax."

Sheng Xiao stood where he was, and waited for him to approach and asked, "I heard about the morning meeting this morning. What can I do for you?"

Shen Junbin walked silently with his head down, thought for a while, took a breath, and said seriously: "I told them not to be angry, don't worry, but in fact I am very angry, but this kind of anger is not the usual kind... I don't know How to describe it. I used to trust Cheng Jinming very much. He can be regarded as one of my earliest colleagues. As you can imagine, friends when I first came into contact with work are always the most intimate. I trust him as much as I brought him. The chefs who came here. He is also an operator, so I entrusted him with some important things, but he cheated me and caused my team to suffer a pretty serious loss. The most I can't let go of It was I who helped him hide it for a while back then, because he said that his family was in a difficult situation, his mother was seriously ill, his wish was not fulfilled, etc. You can persuade me from the side, 'calm down, calm down'."

"Calm down, calm down." Sheng Xiao stood behind him, lowered his head slightly and snuggled into his ear, "What else? Is there anything else I can do for you?"

I don't know if the words of persuasion really worked, or Sheng Xiao's obedience pleased Shen Junbin, he smiled slightly: "After the persuasion is over, you can persuade again."

"Come on, you." Sheng Xiao bumped him with his elbow, "You make me feel very useless."

Shen Junbin was startled: "What's wrong?"

Sheng Xiao: "Many people know about this. When I first came today, even Xiao Tan in the front hall was searching for advertisements on his mobile phone in the locker room. You let me be a repeater here?"

"Actually, the legal department may be more clear about the advertising law." Shen Junbin let out a sigh of relief, watching it disperse, "The most important thing to do at this time is to unite as one, perform their own duties, and adjust well." mentality and reduce the error rate.”

Sheng Xiao: "Apart from that? Do you have any suggestions?"

"If you really want to do something, use your working status to walk around the store properly. With you, I guess many people will feel at ease." He suddenly thought, "Maybe some people will put You consider it as part of the 'work environment'."

Sheng Xiao was amazed that this kid was so honest in his speech today, one thing he said was honest and the other was not like him: "Are you talking about yourself?"

"No." Shen Junbin looked back at him, and said solemnly, "You should be in my 'living conditions' consideration."

Sheng Xiao benefited from it very much, and his waist straightened even more: "By the way, I have something to tell you. I have to move back to the store for a few days. I discussed it with the other two night managers, and they also I'll be back. You're busy these days, so don't run away, call me if you need anything, and I'll be there right away."

"Oh." Shen Junbin felt that someone had taken a jujube called "going home" from one hand, and at the same time was stuffed with a "on call" sweetness. More or less, profit or loss, a little confused, asked, "How long do you want to live?"

Sheng Xiao: "At least stay until after Christmas Eve and Christmas. Anyway, you can't leave here, even if I go back, you won't be here."

Shen Junbin felt as if someone had stuffed something into his hand as a "additional head".The profiteer was taken away bit by bit, which made him even more confused.

It wasn't that he was indecisive, but that the things Sheng Xiao gave him always had a halo of confusion, which made him unable to understand the weight and estimate the value. Things that cost one yuan can be weighed to be worth 10 yuan. It could also make him abandon gold and silver mountains, so he had no choice but to give a dumb "hmm".

Sheng Xiao saw that he was a little dumbfounded, and asked worriedly: "Shen Junbin, are you tired?"

Of course tired.

But Shen Junbin didn't want to say the word "tired".He always felt that this was a kind of bowing his head. Once he said it, some things his body could bear now would overwhelm him.

More importantly, he was still engrossed in the last question. It suddenly occurred to him that strictly speaking, Sheng Xiao could be considered a director-level manager. Because he was short of Baixiang's certification, he could only live in the staff dormitory. It cannot be divided into one room.

If only he passed the assessment of Baixiang system, they are neighbors, separated by a wall, dig a hole in the wardrobe or the wall of the bathroom, and they can meet secretly at night without anyone noticing, without passing the eyes of the cameras in the corridor , Then plug the hole during the day, and go out freely.

Shen Junbin worked all day and thought about too many rigorous questions. Now he doesn't want to care about whether this idea is feasible or not. He just thinks why Sheng Xiao is such an idiot. It has been so many years, why hasn't he passed the exam.

He asked, "Why didn't you take the Baixiang manager exam?"

"..." Sheng Xiao didn't know how he jumped from being warm and caring to this question, it felt like being greeted with exam results during a New Year's Eve dinner.He spread his hands helplessly: "You know, I'm afraid my English won't pass the interview."

Shen Junbin gave him a disgusted look: "Knowing that English is not good, won't you learn it?"

"Wait a minute." Sheng Xiao stopped in his tracks, and reached out his hand to stop him, "Shouldn't you say that you protected me at this time? You were bragging when you said that before?"

Shen Junbin asked back: "Did I say that?"

He did say so, so he quickly remembered: "Oh, I did make such a condition, but it seemed to be..."

He looked back and forth, whispered: "You have to let me go?"

Sheng Xiao: "..."

It was quite late, and Shen Junbin was a little sleepy and tired, his eyes squinted lazily, and he happened to be looking at the goods like an unpredictable and picky buyer.He half-truthfully said: "You were relatively new to me at the time, so of course I was willing to pay a high price to try something new, not to mention Baixiang's exam, buying a car and a house is easy to discuss. Now, it seems... In terms of love, if you really think you can't pass the exam, I can also offer you this price. How about it? Think about it."

After finishing speaking, he cast a provocative wink at Sheng Xiao, like a rose with thorns, asking if you dare to accept it.

After hearing these bold words, Sheng Xiao took a deep breath in disbelief, looked around, then went straight to the direction of the VIP building, turned his head and raised his hand to greet him: "Come on, you come here, come on, I'll let you 'Taste early adopters'."

The author has something to say:

Comrades, due to very cruel and practical reasons, it’s time to unravel V in my next article, so I’m going to hurry up and update a chapter there tomorrow. up.

I deeply apologize, thank you readers for your great support, I am grateful, I am so grateful, I am very grateful, and I am very grateful.

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