There is a limit of ten per person per table, and each one costs 25 cents. It doesn’t seem like much, but ten is just two and a half dollars.
Although there is inflation this year, two and a half yuan is still a lot.
The reporter was also very surprised to hear such a novel way of relieving boredom for customers.
However, she quickly calmed down and continued the interview:”Sir, we heard that the service quality of HD Lao Hot Pot Restaurant is particularly good. What do you think?”
The customer put down the paper crane in his hand and said seriously:”The service attitude is indeed very good. I must agree with this. And a large part of the legends about HD fishing circulating in the society are true.”
“real or fake?”The reporter asked
“Of course it is true. When dining at HD, you will feel respected and your money will be worth it.”
“Give me an example.”The reporter said reluctantly.
“Let me give you an example that I saw with my own eyes.
That day I was eating hot pot at HD.
A man and a woman at the next table had just received their marriage certificates from the Civil Affairs Bureau.
Because they were very happy, they casually mentioned it to the waiter.
It didn’t take long.
The waiter brought a bouquet of flowers to the girl, wishing them a happy marriage, and a fruit plate with the fruits cut into heart shapes.
Then HD took it back to the newlyweds and gave it to all the customers who were dining at the time.
Wedding candy……”the customer said.
The reporter was shocked when he heard this.
(Another new version of Ship that she has never heard of.)
“I do not believe. The reporter looked in disbelief.
The customer obviously didn’t expect the reporter to chat like this, and said,”Believe it or not, I saw it with my own eyes.” There are many other details of services that you should have heard a lot about, so I won’t mention them.”
At this moment, a waiter walked out of the store, holding a bucket filled with ice cubes and filled with ice cream.
All the customers waiting for their seats were given an ice cream.
Finally, the waiter also The reporter was given a piece of ice cream, as was the camera.
“We are not here to eat hotpot.”The reporter said
“I know, but you have worked hard and should reward yourself with an ice cream cone.”The waiter showed a smile that made people feel like spring breeze.
“Well……”The reporter was stunned.
Just as the waiter was about to walk back into the store, the reporter quickly asked:”Can we enter your store to shoot a few scenes?”
The waiter smiled and said:”I can’t make the decision, but I can ask our store manager, please wait a moment.”
Soon the waiter walked into the store and asked the store manager.
After a while, the store manager personally came out and invited reporters to enter the store to take pictures. Of course, as long as it did not affect the customers’ dining.
This reporter took a look inside HD Lao, experienced the atmosphere here, and was completely convinced.
The service here is better than that of state-owned hotels!
Moreover, this reporter also visited HD Lao’s kitchen, but the kitchen did not allow video recording, so no footage was taken.
In the end, this reporter wanted to have a meal here. If it wasn’t during working hours, she would have queued outside.
After this reporter left HD, he immediately worked overtime when he returned and edited the interview he shot today.
…… evening News.
When the news came about HD fishing in S Hai, the reporter’s voice-over once praised HD fishing’s amazing service attitude. It is a model that all catering companies should learn from. Customers’ feelings and needs should be put first, and should not be ignored. Customers are indifferent.
Naturally, HD Lao’s status in the hearts of the people of Shai City once again rose to a higher level.
A few days after the news aired.
The second HD store in Shai City opened on Jinling Road.
On the opening day, some celebrities from all walks of life in Hainan, including customers who had dined at the first HD restaurant, sent celebratory banners, fruit baskets and flowers. The customers who come here have already lined up and rushed into the store as soon as it opened to be the first wave of customers.
Just like the first HD store, we will provide customer-first service to the end.
Even the TV station came to report on it when it opened.
The two HD shops in Shai were full of customers at the same time, and the seats were packed.
In an instant, HD Lao became a star in the Shai catering industry. Business was booming and there was not a day when it was not overcrowded.
While HD has become famous, naturally, some people are not so happy.
That is to say, other catering units that were outcompeted by HD, especially those who also opened hot pot restaurants, were not happy.
The decline in customer traffic is secondary. The main reason is the sharp decline in word-of-mouth. Because of the comparison, many customers will think, why can’t your store provide us with good service like HD Lao?
In the past, everyone had the same moral character, and no one, including customers, thought there was any problem. Suddenly HD Fishing appeared and this balance was suddenly broken.
However, this model of HD fishing is difficult to imitate.
Therefore, HD fishing is very popular in the S sea. In fact, many restaurant owners hate it.
Now, Zhao Guangxu, the owner of Nantianmen Hot Pot Restaurant, is very unhappy.
Nantianmen Hot Pot Restaurant is one of the earliest hot pot restaurants in S Hai.
Now, it has a good status in S Hai and has opened four branches.
However, the business conditions of these four stores have been affected to varying degrees..
Of course, I didn’t say that no one came to eat hot pot.
The main reason was that customers complained a lot.
Many customers began to accuse their service was not good enough, the ingredients were not fresh enough, the taste was not rich enough, and they were not as good as HD.
Whenever he hears such words, Zhao Guangxu has the urge to beat up the boss of HD Lao.
However, he obviously doesn’t have that ability, and he doesn’t even know who the boss behind HD Lao is.
Zhao Guangxu soon found out that the owners of several other restaurants were also very unhappy with HD Lao. Zhao Guangxu did not think about how to improve his hot pot restaurant, but wanted to hinder HD Lao’s back.
He directly sent invitations to several other companies that he knew were also unhappy with HD fishing, so that they could discuss the plan together.
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