Rebirth: From catering group to world’s richest man

Of course, if the service is just like this, the most it will spread is a good reputation. A few words of praise will not achieve the effect of word of mouth.

What makes customers feel that the service attitude is abnormal is that there are many other small details. For example, when a female customer comes to eat, her hair is not tied up. When she lowers her head, her hair will fall in front of her, affecting the meal. As a result, before you know what to do, a waiter will immediately come forward and give you a rubber band to tie your hair. If it is inconvenient for female customers, a special waitress will come over to help you tie your hair.

If you go to the restroom, you will not only be amazed at how clean the restroom is without any odor, but when you go out, a waiter will hand you a hot towel to wipe your hands with.

For customers who wear glasses, because they want to eat hot food, the waiter will immediately hand over a glasses cloth specially designed to wipe the fog from the glasses.

If you sneeze, a waiter will immediately come up and ask if the air conditioner is turned on too high and if you need a shawl or a small blanket. If you say you have caught a cold recently, a cup of hot air will be served in less than five minutes. Free ginger soup……

……

The first batch of diners finished eating Haidilao, shook their heads and walked out of HDlao with a sigh.

Seeing these people shaking their heads and sighing after finishing their meals, the diners waiting outside quickly asked:”What’s wrong? Are you not satisfied? They are shaking their heads and sighing. Are you disappointed?”

They shook their heads and sighed again. The customer who sighed looked up to the sky and let out a long sigh and said:”I’m not dissatisfied, I’m incredible, unbelievable. I feel impressed by the awesomeness of the owner of this store. I’m convinced. Although this store is more expensive, I accept it.”……”

“What’s going on? Where is the awesomeness?”Hearing this makes people scratch their hearts.

“The service here is so good, I feel like an emperor……”

“Is it true or false? It’s so exaggerated for you to say this.……”

“If you don’t believe it, just go in and experience it yourself and you’ll know. I won’t go into details, I have to show off to others. If I eat here once, I can talk about it for half a year.”

Batches of diners enter HD Lao, and they come in with novelty and come back in shock.

I have never seen this kind of service quality. In the past, when I ate there, the hotel waiter would call you ten times and no one would pay attention to you. This HD Lao doesn’t wait for you to say anything. , just open your mouth, and someone will come over and ask you if you need help.

Think about those state-owned restaurants, the waiters have eyes on the top of their heads, and they are more attractive than the customers. What they had before was not a meal, that is called suffering, that is called insult.!

Everyone who went in to have a hot pot meal came out with the same thought. It was so satisfying.

How could the service quality be so good?

These customers even forgot to comment on the taste of the food at HD. They forgot that the soup base here is also secretly made, there are dozens of homemade dipping sauces, and watermelon and other fruits are available for self-service…

These are all HD There is no other hot pot restaurant in this place, but it is the first day of business.

HD Lao is open from 11 noon to 11 pm, and it is basically full the whole time, and the turnover for that day has reached more than 40,000 yuan.

, although the turnover is lower than that of a Wallace of the same area, there is nothing you can do about it, because the table turnover rate of a hot pot restaurant is definitely not as good as that of a fast food like Wallace.

It takes customers an hour to eat a hot pot meal, which is enough for Hualai.

The taxis have been turned over at least three times, and customers of Wallace can take out food.

In terms of turnover, it is definitely not as good as that of Wallace with the same area, but Lin Shen is not as good as him. If there is any problem, what he wants is this market.

By the end of the first day of business, HD Lao has become famous all over the city for its super abnormal service quality, which makes every customer who comes into the store feel happy when they leave.

Of course, the intention of these customers was not to promote HD fishing, but to tell them about their unforgettable experience, which was a way of showing off. But when they said it, everyone was moved by what these people said. On the second day, there were even more people waiting to dine at HD Lao, much more than on the first day.

More people were waiting to eat hot pot in the specially set up rest area of Hai Lao.

Moreover, waiting was not a problem. Just wait, and soon a dedicated waiter will come out to hand out free ice cream. Each one only costs a few cents, but because it is given for free, the waiting customers feel extremely considerate and eat it happily. Free ice cream, wait for a seat. Of course, if you want to leave after eating ice cream and don’t want to eat hot pot, HD Lao will not say anything, but will watch you go away with a smile on your face.

When you enter the store, you can already feel the quality of service.

Yao Butong is a fashionable beauty and a serious hot pot lover. Her favorite thing is to eat hot pot, but she eats less in summer. Because the weather is still a bit hot in summer, she heard yesterday that S Hai opened a HD restaurant. Not only was the hotpot delicious, but the service quality was second to none.

Most importantly, the boss was willing to pay for electricity and the air-conditioning was not too bad at all. Hot.

So, Yao Butong came to this hot pot restaurant called”Haidilao” early when it was time for lunch today.

Who knew that she would be a little late and still have to wait for a table.

As a result, while she was waiting for a table, she ate the free doll-head ice cream provided by the store, and she felt very good.

Sure enough, I feel that this store is very considerate.

However, the process of waiting for a table is always boring. Just when Yao Butong was getting bored eating ice cream and didn’t know what to do, a waiter came out of the store.

“Madam, do we at HD provide free manicure services to customers waiting for a table? Would you like to try it?”A little girl waiter in her early twenties smiled at Yao Butong and said

“Manicure? What is manicure?”This is the first time Yao Butong has heard of this term.

“Just paint your nails with beautiful nail polish, it’s free.”The waiter said patiently.

After saying this, all the customers waiting for their seats looked over curiously.

“ah? Can it still be like this?”Yao Butong was shocked.

“Yes, because waiting for a table is boring, our waiters work part-time as manicurists! The waiter said energetically,”Look, these are the nail art styles we can provide. There are many.””

The waiter opened the box in his arms. Inside were rows of plastic fake nails, each nail was a different color.

“Gudong……”

Yao Butong, who was originally a fashionable woman, was stunned. (Thanks to book friend 1887××0507 for the VIP points)