Shenhao: I can see the goddess’s wish list

Chapter 1024 Auntie’s Problem

The three of them, Luo Feng, walked out of the LV store with shopping bags. Neither Shangguan Fei'er nor Shangguan Shui'er had princess disease, so there was no need to give all the shopping bags to Luo Feng.

"By the way, Luo Feng, my mother has a question about the restaurant and wants to hear your opinion!" Shangguan Shui'er said.

"Auntie, what's the problem?" Luo Feng asked.

"There was a negative review of the restaurant, mainly for the price and the dining environment!" Shangguan Shui'er said, "Mom said, should we set up a membership system and provide some discounts for members?"

Luo Feng did not answer directly, but asked, "Are there any bad reviews about the dining environment?"

The dining environment of Shuifei Private Restaurant is very good, giving it a feeling of tranquility amidst the chaos.

Luo Feng thinks it's very good? Stop talking about other people?

Is this a professional gangster?

"Hmm! On Labor Day, there were two complaints about the dining environment. They all came from the lobby, saying that dining in the lobby was too noisy! It is recommended that we make semi-open private rooms in the lobby!" Shangguan Shui'er said.

Luo Feng said, "What dishes did these two guests order?"

"Wait a minute, let me check the record!" Shangguan Shui'er took out his mobile phone.

"This consumption is considered a low consumption in our restaurant, right?" Luo Feng said.

For example, if a customer with a monthly income of 2000 yuan spends yuan on a meal, that is equivalent to a quarter of his salary.

"What about the other complaint?" Luo Feng asked.

In such a situation of leapfrog consumption, the expectations for consumption are too high, which leads to complaints.

As for the two young lovers who placed the first order, to put it bluntly, it was a matter of leapfrog consumption.

Luo Feng said, "The total of these should be about three hundred yuan, right?"

Shangguan Fei'er nodded, "It seems almost the same!"

In less than a minute, Shangguan Shui'er said, "The first customer to complain was two people, a man and a woman. They were supposed to be dining as a couple. They ordered a Laotan pickled pepper pork liver, a stir-fried green bean, and a Tofu Soup!"

But is this really the case?

"The other customer's spending was much higher, almost 1800 yuan in total!" Shangguan Shui'er said, "And there were four of them! All of them were men, and they were dressed very formally!"

Basically the problem has been explained.

For business banquets, it would be better if there is a private room.

For such a person, he hopes that for five hundred yuan, he can get an emperor-like service attitude.

"Then it should be a business banquet!" Luo Feng said, "For a business banquet, the level of 1800 is actually very low, but because it is a business banquet, they have particularly high requirements for the environment!"

Shangguan Shui'er said, "This order is the one with the lowest consumption during the entire May Day holiday!"

Because couples have to order a minimum amount when going to eat.

If they are people with a monthly salary of over 10,000 yuan, they think that 500 yuan is just for general consumption. How can they get any kind of emperor-level treatment?

"So do you think the price should be reduced?" Luo Feng asked.

Facing Luo Feng's inquiry, the two beauties remained silent.

After all, their major is teaching, not economics.

<divclass="contentadv">Luo Feng said himself, "Reducing prices makes no sense!"

"Why?" Shangguan Shui'er asked curiously.

"The two complaints about the restaurant are not about the price, but about the dining environment! The fundamental point of these two complaints is that the expectations are too high, and the restaurant's service deviates from what they expected, so there are complaints. !" Luo Feng said.

"Even if we choose to reduce prices, they are still not our target customers!" Luo Feng said.

For business banquets, private rooms are not an option.

When dining as a couple, which ones are the cheapest?

Also said that the dining environment in the lobby is noisy?

What can be done about this?

Luo Feng suddenly said, "You were buying clothes at LV just now. You seemed to have asked a lot of questions, and the clerks answered them patiently, right?"

"Yes, that counter girl is very patient!" Shangguan Feier said.

"That's natural, because LV clothes are very expensive, your purchase intention is very high, and her commission will be very high, so she is willing to answer patiently!" Luo Feng said, "If you just asked, the counter sister ignored you You guys, will you still buy it?”

Shangguan Feier said, "Then let's go directly to Gucci!"

"So, why do we have to lower prices?" Luo Feng said, "We do what we should do. The problem is not ours, but the customers' own! If you don't buy something after asking for a long time at LV, what do you think about LV? Will the price be lowered to make you change your mind?”

The answer is no.

"LV will not do such a thing. Even if you don't buy it, it doesn't matter. Their customer flow is here!" Luo Feng said.

"Every luxury store, jewelry store, and luxury car store has a very good attitude. In fact, it is their high-quality customers that make them profitable! This supports the continuation of such high-quality services! Simply reducing prices will have no effect. , In fact, the lower the position, the easier it is to meet picky customers! Because the lower the level, the easier it is to be picky! The higher the level, the more willing to be tolerant!

"The complaint problem we encountered was just over-the-top consumption!" Luo Feng said.

"By the way, what's the current table turnover rate at the restaurant?" Luo Feng asked.

There are only 16 tables in the restaurant hall and four private rooms. The table turnover rate determines the restaurant's income.

Shangguan Shui'er said, "The table turnover rate in the hall is not bad. At night, the attendance rate basically exceeds 200%!"

That means that one table has received two rounds of customers during the evening operation.

"That's good. Tell auntie that the restaurant will increase prices starting from May 20th! Let auntie decide how much the price increase will be, at least 10% or more!" Luo Feng said, "And May 20th is a great day!”

Shangguan Fei'er did a quick calculation and said, "If this is the increase, then wouldn't the 888 yuan braised beef cost 1000 yuan?"

Luo Feng said, "I think 999 is very suitable. It shows that we are very kind!"

Shangguan Shui'er and Shangguan Fei'er both rolled their eyes at Luo Feng.

Is the price of 999 reasonable?

"You are really a profiteer!" Shangguan Fei'er snorted.

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