Return to 1983 and be a detective
Chapter 69 The Science of Success
"Chaitoufeng" clothing store.
Xu Shan held a meeting for his employees.
This is also the first time he has held a meeting for these recruited employees, so he is a bit unfamiliar and a bit restrained.
Facing six pairs of eyes staring at him, Xu Shan took a sip of tea from the enamel jar and cleared his throat: "We are having a meeting today. The theme of the meeting is to talk about our services. We are different from the salespersons in public enterprises who receive royal rations. We don’t have their guaranteed wages during droughts and floods. The money we earn is earned through our own efforts and is not paid to us by the state. Do you know what the difference is?"
Everyone looked at each other, wondering what Xu Shan wanted to say.
Xu Shan continued: "Let's put it bluntly: we are responsible for our own profits and losses, and we are the first person responsible for our own wages."
This statement is quite new. Everyone was thinking about Xu Shan's words, but they heard Xu Shan continue: "I have noticed everyone's work attitude in the past few days. They are quite motivated, and they have indeed done what they are supposed to do." I am the first person responsible for my own salary, but I also have a little problem, that is, some of us still judge people by their appearance. It is very inappropriate to judge someone's spending power based on the clothes they wear."
When he said this, his eyes glanced at Xiaoli.
Xiaoli was flustered, with a red face and lowered her head, but she felt in her heart that she was really unlucky. Why did she bump into the boss's sister? She was caught like a typical example.
She was worried that Xu Shan would deduct her money.
But Xu Shan did not do this. He knew that everyone went through a process and their ideas had not changed yet. It would take some time for everyone to slowly change.
So he took back what he said: "But I also know that our store is a new thing to everyone, including our management system, so we will not pursue the past things, and the coming days will be more It’s important. So I’d like to mention one thing: the customer is God. Can you do it?”
Xiaoli was relieved when she heard that Xu Shan would not punish her, and now she responded positively: "Boss, what is God?"
Xu Shan was stopped by Xiaoli.
Only then did he realize that many foreign cultures these days have not yet been introduced into Longshui. Everyone is simple and they don’t even know who God is.
Xu Shan had to change his statement: "Let's put it this way, the customer is Guanyin Bodhisattva."
After saying this, he felt that it was not appropriate. After all, the Chinese people's attitude towards Guanyin Bodhisattva was not only pious, but also counting on Guanyin Bodhisattva to save them.
"Well, the customer is Mr. Guan Gong... That's not right, the customer is the God of Wealth."
With this said, everyone understands that we should treat customers as the God of Wealth, respect them, serve them, and serve them with this attitude.
At this time, Xiao Li asked another question: "Then if a beggar comes to the store, should we treat him like the God of Wealth?"
This question was quite tricky, but it just allowed Xu Shan to tell a story: "You know that there is a famous entrepreneur in Japan called Matsushita Konosuke. His business is quite big and he has made an unknown amount of money. There is Once he told his employees a story: Once upon a time, there was a famous dim sum shop on a street. The bean paste buns it sold were very popular with customers. One day, a beggar came over and asked for What I wanted was to buy a bean paste bun. This was really a rare thing, so someone immediately reported it to the boss. When the boss came, he saw that the clerk had already wrapped the bean paste bun and was about to hand it to the beggar.
But the boss insisted on handing the red bean paste bun to the beggar and respectfully said thank you for your patronage.After the beggar left, the employee was very surprised and asked the boss why he was so respectful to the beggar.
The boss said his own truth: In the past, most of the customers who came here had status, and it was not unusual for them to come here.But this customer was a beggar, and he spent all his money to buy a bean-filled steamed bun. Perhaps he had been planning for a long time to eat this bean-filled steamed bun, and even needed to save money for a long time.For such customers, we should not only provide him with the service he deserves, but also give him special gratitude.Because he used all his property to support our dim sum shop.Remember, we must be grateful to all customers who patronize our dim sum shop. This is a principle. "
Everyone fell silent after hearing the story that Xu Shan had learned from the chicken soup success story of later generations.
In this era, no one’s mind has been brainwashed by success studies. When they hear this kind of story, they are all deeply shocked.
After a long while, Zhou Yuzhu took the lead in applauding.
The employees were moved by Xu Shan's story and felt that the story was so reasonable. They must work hard for this store in the future and treat customers equally and attentively like the God of Wealth.
In the next few days, everyone was like a chicken blood, treating customers wholeheartedly, and the sales performance also increased.
Xu Shan never thought that a short story could mobilize everyone's enthusiasm. Seeing such an effect, he had the idea of becoming the No. 1 successful learner in the country and using his successful learner to teach domestic bosses and employees early on. Wash your brain to avoid being deceived by An Zhi and others in the future. How much money will be deceived in just three sentences.
Of course, this is just at the consideration stage. Xu Shan's biggest headache these days is what birthday gift to give Su Wan.
In fact, people these days are not poisoned by consumerism. Most people's birthdays are basically celebrated with a bowl of longevity noodles with an egg inside.Even many people's birthdays are not celebrated unless it falls on the tenth day (Longshui children usually celebrate their birthdays at the age of nine, and there is a saying of "doing nine but not ten").
So Xu Shan was also a little puzzled. Su Wan was obviously not old enough to meet Fengshi, so why did she suddenly have to hold a birthday party?
And where did his eldest sister get the news?
Normally, it would be most convenient if you gave the clothes yourself, but Xu Shan felt that clothes alone would not have the effect of shocking the entire audience.Although he always wanted to keep a low profile, when it came to taking his wife home, Xu Shan felt that he had to be more high-profile to deter potential competitors.
However, the ideal is very full, but the reality is very skinny. Giving gifts is itself a shortcoming of Xu Shan.
In later generations, Xu Shan was a fat mystery man weighing more than 200 pounds. His daily routine was to immerse himself in mystery novels and mystery dramas, and lived a life with zero social interaction.So while he was ambitious, he felt quite powerless at the same time. The self-confidence that he had gained after his rebirth and was able to rise to the top was now entangled and dispelled, and he once again felt the familiar despair and deep inferiority complex.
Otherwise, why not give a gift at all?
Xu Shan held a meeting for his employees.
This is also the first time he has held a meeting for these recruited employees, so he is a bit unfamiliar and a bit restrained.
Facing six pairs of eyes staring at him, Xu Shan took a sip of tea from the enamel jar and cleared his throat: "We are having a meeting today. The theme of the meeting is to talk about our services. We are different from the salespersons in public enterprises who receive royal rations. We don’t have their guaranteed wages during droughts and floods. The money we earn is earned through our own efforts and is not paid to us by the state. Do you know what the difference is?"
Everyone looked at each other, wondering what Xu Shan wanted to say.
Xu Shan continued: "Let's put it bluntly: we are responsible for our own profits and losses, and we are the first person responsible for our own wages."
This statement is quite new. Everyone was thinking about Xu Shan's words, but they heard Xu Shan continue: "I have noticed everyone's work attitude in the past few days. They are quite motivated, and they have indeed done what they are supposed to do." I am the first person responsible for my own salary, but I also have a little problem, that is, some of us still judge people by their appearance. It is very inappropriate to judge someone's spending power based on the clothes they wear."
When he said this, his eyes glanced at Xiaoli.
Xiaoli was flustered, with a red face and lowered her head, but she felt in her heart that she was really unlucky. Why did she bump into the boss's sister? She was caught like a typical example.
She was worried that Xu Shan would deduct her money.
But Xu Shan did not do this. He knew that everyone went through a process and their ideas had not changed yet. It would take some time for everyone to slowly change.
So he took back what he said: "But I also know that our store is a new thing to everyone, including our management system, so we will not pursue the past things, and the coming days will be more It’s important. So I’d like to mention one thing: the customer is God. Can you do it?”
Xiaoli was relieved when she heard that Xu Shan would not punish her, and now she responded positively: "Boss, what is God?"
Xu Shan was stopped by Xiaoli.
Only then did he realize that many foreign cultures these days have not yet been introduced into Longshui. Everyone is simple and they don’t even know who God is.
Xu Shan had to change his statement: "Let's put it this way, the customer is Guanyin Bodhisattva."
After saying this, he felt that it was not appropriate. After all, the Chinese people's attitude towards Guanyin Bodhisattva was not only pious, but also counting on Guanyin Bodhisattva to save them.
"Well, the customer is Mr. Guan Gong... That's not right, the customer is the God of Wealth."
With this said, everyone understands that we should treat customers as the God of Wealth, respect them, serve them, and serve them with this attitude.
At this time, Xiao Li asked another question: "Then if a beggar comes to the store, should we treat him like the God of Wealth?"
This question was quite tricky, but it just allowed Xu Shan to tell a story: "You know that there is a famous entrepreneur in Japan called Matsushita Konosuke. His business is quite big and he has made an unknown amount of money. There is Once he told his employees a story: Once upon a time, there was a famous dim sum shop on a street. The bean paste buns it sold were very popular with customers. One day, a beggar came over and asked for What I wanted was to buy a bean paste bun. This was really a rare thing, so someone immediately reported it to the boss. When the boss came, he saw that the clerk had already wrapped the bean paste bun and was about to hand it to the beggar.
But the boss insisted on handing the red bean paste bun to the beggar and respectfully said thank you for your patronage.After the beggar left, the employee was very surprised and asked the boss why he was so respectful to the beggar.
The boss said his own truth: In the past, most of the customers who came here had status, and it was not unusual for them to come here.But this customer was a beggar, and he spent all his money to buy a bean-filled steamed bun. Perhaps he had been planning for a long time to eat this bean-filled steamed bun, and even needed to save money for a long time.For such customers, we should not only provide him with the service he deserves, but also give him special gratitude.Because he used all his property to support our dim sum shop.Remember, we must be grateful to all customers who patronize our dim sum shop. This is a principle. "
Everyone fell silent after hearing the story that Xu Shan had learned from the chicken soup success story of later generations.
In this era, no one’s mind has been brainwashed by success studies. When they hear this kind of story, they are all deeply shocked.
After a long while, Zhou Yuzhu took the lead in applauding.
The employees were moved by Xu Shan's story and felt that the story was so reasonable. They must work hard for this store in the future and treat customers equally and attentively like the God of Wealth.
In the next few days, everyone was like a chicken blood, treating customers wholeheartedly, and the sales performance also increased.
Xu Shan never thought that a short story could mobilize everyone's enthusiasm. Seeing such an effect, he had the idea of becoming the No. 1 successful learner in the country and using his successful learner to teach domestic bosses and employees early on. Wash your brain to avoid being deceived by An Zhi and others in the future. How much money will be deceived in just three sentences.
Of course, this is just at the consideration stage. Xu Shan's biggest headache these days is what birthday gift to give Su Wan.
In fact, people these days are not poisoned by consumerism. Most people's birthdays are basically celebrated with a bowl of longevity noodles with an egg inside.Even many people's birthdays are not celebrated unless it falls on the tenth day (Longshui children usually celebrate their birthdays at the age of nine, and there is a saying of "doing nine but not ten").
So Xu Shan was also a little puzzled. Su Wan was obviously not old enough to meet Fengshi, so why did she suddenly have to hold a birthday party?
And where did his eldest sister get the news?
Normally, it would be most convenient if you gave the clothes yourself, but Xu Shan felt that clothes alone would not have the effect of shocking the entire audience.Although he always wanted to keep a low profile, when it came to taking his wife home, Xu Shan felt that he had to be more high-profile to deter potential competitors.
However, the ideal is very full, but the reality is very skinny. Giving gifts is itself a shortcoming of Xu Shan.
In later generations, Xu Shan was a fat mystery man weighing more than 200 pounds. His daily routine was to immerse himself in mystery novels and mystery dramas, and lived a life with zero social interaction.So while he was ambitious, he felt quite powerless at the same time. The self-confidence that he had gained after his rebirth and was able to rise to the top was now entangled and dispelled, and he once again felt the familiar despair and deep inferiority complex.
Otherwise, why not give a gift at all?
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