Madam, she's a full-time boss

Chen Jianzhong looked at Liu Chuanzhi with embarrassment.

"Mr. Liu, I just heard about this incident. It is said that the customer who bought the mobile phone was suspected of finding fault, so the shop assistants did not agree to refund."

Liu Chuanzhi ignored Chen Jianzhong, and looked directly at the three high school students surrounded by shop assistants.

Just now the customer service department called and said that a Miss Gu complained about this store.

Presumably this Miss Gu is someone Ye Lao values ​​very much.

On the way here, he was still guessing who this Miss Gu was, and his eyes fell on the tall, handsome girl in front of him, and Liu Chuanzhi's deep eyes flashed with surprise.

Unexpectedly, the other party turned out to be a high school female student.

What is the relationship between her and Ye Lao?

As far as he knew, Elder Ye only had one granddaughter, Ye Ningyu.

He has seen that girl Ye Ningyu twice, so he can be sure that it is not the little girl in front of him.

After thinking for a moment, Liu Chuanzhi suppressed the doubts in his heart, and walked up to Gu Nanyi sincerely.

"Hello, Ms. Gu, I am Liu Chuanzhi, the person in charge of Hengyuan Communications. I have heard about this matter on the way here. It is indeed the improper management of our Hengyuan Communications. I am sorry to bring you an unpleasant shopping experience. .”

Gu Nan looked at Liu Chuanzhi indifferently.

"Mr. Liu, does the set of service regulations issued by your Hengyuan Communications really count?"

"You can rest assured that as long as it is the regulation issued by Hengyuan Communication, no matter which branch in the country must follow it, once we find a store that violates the regulation, we Hengyuan Communication will definitely punish it accordingly."

As soon as Gu Nan raised the corners of his lips, he looked at the shop assistants with cold eyes.

"I just bought ten mobile phones. As for the reason, Mr. Liu can call the surveillance in the store, and he will know it at a glance."

Liu Chuanzhi nodded respectfully, and immediately ordered the secretary and Mr. Zhang to call for surveillance.

"Miss Gu, wait a moment, I will give you a reasonable explanation for this matter."

Seeing Liu Chuanzhi's attitude towards Gu Nanyi with great respect, Chen Jianzhong's face was solemn, and he felt anxious.

He faintly felt that the identity of this little girl who came to the store to buy a mobile phone was not simple.

It was no accident that Liu Chuanzhi appeared here, it was more like turning to deal with this matter.

Thinking of this possibility, Chen Jianzhong was shocked.

With Liu Chuanzhi's status in the business world of Huaguo, how many people can he condescend to handle such small disputes in person in Huaguo?

Several other shop assistants also felt that something was wrong, and they all lowered their heads, and no one dared to talk nonsense.

The fashionable woman on the side frowned and looked at Liu Chuanzhi.

Even Mr. Chen is respectful to him, who is this man?

Just as everyone was thinking, Liu Chuanzhi's assistant and Mr. Zhang came out of the monitoring room together.

"Mr. Liu, the surveillance has been dialed out, please take a look." Mr. Zhang handed the phone to Liu Chuanzhi.

Liu Chuanzhi reached out to take it, and clicked on the 3-minute video.

After seeing the whole process, Liu Chuanzhi's stern face became deeper and colder.

"Mr. Chen."

"Ah... Liu... Mr. Liu." Chen Jianzhong tremblingly walked in front of Liu Chuanzhi.

Liu Chuanzhi gave him a cold look, with a smile on his lips.

It's okay not to smile, this smile almost scared Chen Jianzhong's three souls and seven souls out.

"Look at it."

After Chen Jianzhong took the phone and watched the surveillance video, his face wrinkled tightly.

"Mr. Liu, I was usually too busy and neglected the training of the staff, which caused them to neglect the customers. Starting tomorrow, I must pay close attention to the training of their service attitude, and I will never let this kind of thing happen again. occur."

Liu Chuanzhi snorted softly: "Treating customers differently, taunting customers with words, and violating the company's management regulations. Picking out any one of these three things will be fatal to the long-term development of a store. It just so happens that your store has all of them."

"Mr. Liu..."

Liu Chuanzhi waved his hand: "Since you have violated the company's regulations, you must follow the company's rules and regulations. How much did Miss Gu pay for the mobile phone?"

Mr. Chen immediately asked the clerk.

"How much did Miss Gu spend?"

The cashier at the front desk whispered: "A total of 12."

Chen Jianzhong looked at Liu Chuanzhi, waiting for the big boss to speak.

Liu Chuanzhi said coldly: "Then according to the regulations, three times the compensation will be paid to Miss Gu."

"Okay, okay." Chen Jianzhong nodded repeatedly.

Afterwards, Liu Chuanzhi looked at those employees who had problematic service attitudes.

"The few of you have different ideas from our Hengyuan. After you come to the store tomorrow to receive this month's salary, you can find another job."

"Mr. Liu, we know we made a mistake, and we swear that we will never make such a mistake again. Please give us another chance, Mr. Liu?"

"Mr. Liu, woo woo, there are old and young in my family, and my wife is a full-time wife. A whole family is waiting for me to support the family. I can't lose this job."

"Please Mr. Liu, please give us another chance. We would like to apologize to Ms. Gu." The saleswoman cried hoarsely.

Hengyuan Communication is a formal enterprise with government support behind it, and the benefits and salary are very considerable.

It is the dream of many migrant workers to enter Hengyuan and become a regular employee.

They didn't expect that because of such a trivial matter, they would lose the job they worked so hard to win.

"Hengyuan will never hire problematic employees. This is a rule set in the early days of the company. If you can keep the company system in mind, you will not make such low-level mistakes today."

Seeing the big boss's resolute attitude, the mood of several employees fell to the bottom in an instant. Thinking of what they did, now their intestines are full of regret.

Liu Chuanzhi said to Chen Jianzhong: "The store on Huimin Road is temporarily closed for renovation, and the new store staff will be personally trained by the headquarters."

Chen Jianzhong didn't dare to show his anger, and nodded repeatedly.

After driving away those employees, Liu Chuanzhi walked up to Gu Nanyi and apologized again.

"Miss Gu, these ten mobile phones are regarded as compensation to you, please accept it with a smile."

Gu Nanyi did not reach out to pick up the bag, but took a quiet look at Liu Chuanzhi.

"Mr. Liu can personally handle this matter. I am already very grateful. Now that the money has been refunded three times, I can buy the mobile phone myself."

After finishing the words, Gu Nan took out a mobile phone from the bag: "But I only buy one."

Buying ten mobile phones is really a brain pit.

Liu Chuanzhi rolled his eyes: "Take this mobile phone as a gift from me to meet you. Ms. Gu can't refuse this reason."

Gu Nan raised his eyebrows, did he already know about her relationship with the Ye family?

At this time, Yelao called.

Gu Nan glanced at Liu Chuanzhi, took out the phone, turned around and went to the corner to answer it.

"Nan Yi, has that boy Liu Chuanzhi passed by?"

Gu Nan nodded: "Well, the matter has been dealt with. In fact, I can also solve it myself. You sent Mr. Liu here, and the battle is a bit big..."

Yelao snorted softly on the other end: "I heard that you were bullied by a few shop assistants, and I was so angry that I almost killed myself. Fortunately, your grandpa is calm enough, and I know that you are a very smart girl, and you won't be careless. I was at a disadvantage, thinking that since it was a problem with Hengyuan Communications, let their family manager deal with it in the past. How did Liu Chuanzhi deal with those shop assistants?"

Yelao was most concerned about the results of those shop assistants.

If he didn't fire them, he wouldn't be able to sleep well tonight.

Gu Nan smiled and said, "I've been fired by Mr. Liu."

"Well, that's about the same. You give the phone to that guy Liu Chuanzhi. I have something to say to him."

"it is good!"

As soon as Gu Nan walked up to Liu Chuanzhi, he handed him the phone.

"Old Ye's phone number."

Liu Chuanzhi's calm and composed face tightened instantly.

He took the phone and held it to his ear.

"Hey."

"Chuanzhi, thank you for making this trip today."

"You are welcome, this is a problem of Hengyuan Communication."

"When you are not busy another day, let's meet and discuss the future development of Hengyuan."

"Okay, you make an appointment, I'll be there anytime."