Ordinary Road 2010

As a competitor, Wanli Travel has chosen to come out at this point in time, and the connotation is very obvious, which has attracted great attention.

Netizens have kindly helped @上一篇 the parties who have not yet spoken out.

……

Dudu's public relations team is actually very efficient. They already knew about the existence of this incident when the police intervened.

The reason why I didn't speak up immediately was because I didn't want to attract too much attention. It would be the most ideal to be able to turn big things into small things like before.

However, the rage this time far exceeded their expectations, and the public opinion field was ignited almost instantly.

"21 years old", "stewardess" and "X kill", these words are easy to spread, and the effect of appearing in a news headline at the same time is very exaggerated.

They knew they couldn't escape this time just after observing the feedback from the public opinion. Facing the tsunami-like criticism, the public relations team had already held a meeting and decided that they must admit defeat decisively.

However, before their apology statement was released, it was discovered that Wanli Travel actually dropped a safety-themed promotional video, which almost directly pointed the finger at this side, and their subordinates even asked for instructions.

"Jean, do you think we need to respond to this?"

Liu Qing was in a bad mood when he saw the news. Originally, the business of Wanli Travel was obviously suppressed during this period of time, and it seemed that the situation was very unfavorable.

The flight attendant case that came out of nowhere this time put the newly merged Dudu on fire, and even Wanli Chuxing, the "defeated underling with few days to live", dared to jump out and step on his feet.

"What do you think will be the impact if we fight back, overtly or covertly, against the short film of Wanli Travel?"

The subordinates gave their opinions very sincerely: "With the pressure of public opinion we are facing now, from an emotional point of view, it is impossible for netizens to stand on our side no matter what."

"The most we can accuse Wanli Travel has nothing to do with this incident, jumping out to gossip is to consume the dead, and it is very disrespectful to the victim."

"But at this juncture, if we are still busy fighting with our colleagues, the outside world will also question the sincerity of our apology statement."

"That is to say, the best result is that the public regards Wanli Travel as the same as us, and loses favor with both of them at the same time."

For a moment, Liu Qing's mind flashed whether it is possible to resist the past without issuing an apology statement, but she knew the answer without asking this question.

It wasn't the first time that Dudu's hitchhiker had an accident, but this time the commotion was too loud, and he couldn't just pretend to be dead.

Liu Qing is not an impulsive person, and losing both is not an ideal ending for her, this is not her way of working.

So she quickly made a decision: "Then ignore them for the time being, let's get over the difficulty in front of us first."

"As for traveling thousands of miles, after the impact of this matter has passed, it will be too late to find other opportunities. That Lin Yibang will not be able to travel for a few days."

Chapter 537

Lin Yi didn't know that Liu Qing had already regarded himself as a grasshopper after autumn, and he felt quite regretful that the other party didn't accept the trick at all.

On May 5, Dudu Taxi issued an apology statement regarding the flight attendant case in Shangdu, claiming that it "has an inescapable responsibility".

At the same time, they also claimed to openly solicit clues from the whole society to find the driver surnamed Liu who caused the accident. The police have discovered that he committed the crime and then abandoned his car and jumped into the river.

Two days later, the driver's body was salvaged in the river, and the identity was confirmed by DNA comparison. The case itself can be said to be over here.

But the impact of this matter has not passed so quickly, at least Lin Yi will not allow Liu Qing to pass the test so easily.

Tutu Taxi also consciously announced that the ride-hailing business was offline for rectification, but the anger of the masses did not subside because of this.

Before Lin Yi could speak out again for traveling thousands of miles, netizens had taken the initiative to reveal the "security and privacy dispute" that had occurred when Li Moyan and Liu Qing participated in the show.

From an academic point of view, this issue is debatable.

However, given that such an accident had just happened in the company managed by Liu Qing, everyone had preconceived that she had a weak sense of safety and ignored the safety of passengers.

Of course, the more convincing reason is not that she is pursuing the protection of privacy rights, but purely pursuing profits.

After this case, there are two things that are most criticized by the tutu taxi.

One is that they tried to add social elements before, and actively linked the ride-hailing business with sexual hints such as "Aventure" in publicity.

Social networking is a very big cake in the Internet field. Except for Goose Factory, which is firmly in the lead, everyone wants to take a bite.

However, the way of socializing with acquaintances has been completed by Goose Factory. It is very easy for strangers to socialize online, and it is very easy to take a slant and aim at the next three ways.

Even with a status like factory A, when they wanted to socialize in Zhifubao, they almost turned themselves into a pimp and went offline in embarrassment.

The second is that there have been many safety accidents in the ride-hailing business before, but no improvement has been made.

As the only profitable product under its banner, it is subject to stricter profit assessment.

A company is a profit-oriented economic organization, and it is okay to pursue profits, but if the pursuit of profits causes other consequences, it is another matter.

The outside world usually associates the hitchhiking case of tuk-tuk with the Pinto car case of Ford in the United States.

The Pinto is a model owned by Ford. When it went on the market, they found that the vehicle had design flaws that might cause safety hazards, and then Ford settled the bill.

It will cost more than 1 million US dollars to solve the hidden dangers of each car.

If it is not resolved, according to the accident probability, it is estimated that 180 people will die because of it, and more minor accidents, all of which will be compensated at the "market price" and Ford will only need to spend more than 5000 million US dollars.

In the end Ford chose to hide the matter.

What the two things have in common is that the two companies only regard human life as a cold price when making business decisions.

In short, the argument between the two female CEOs in 2015 was uncovered only to prove Liu Qing's "original sin".

Of course Lin Yi had no intention of defending her, and even wanted to add insult to injury.

But this time he didn't come forward in person, since the last time the debate between Senior Sister and Liu Qing has become heated again, it's better to strike while the iron is hot and pursue the victory.

They took the initiative to contact the last talk show and proposed to invite Liu Qing and Li Moyan as the presidents of the two taxi-hailing apps to discuss the topic of travel safety again.

As the focus of the media, there is no reason not to pursue it. However, there was soon feedback that Liu Qing rejected the proposal.

Although Liu Qing didn't give up the waivers for this chance of the middle door, but Lin Yi and the others wouldn't just give up.

So in the end, Li Moyan accepted this interview alone.

The host is still the same host, the good interview last time turned into a quarrel, this time she wanted to watch another quarrel between the presidents but only invited one, she felt quite regretful.

"Mo Yan, I invite you here this time to talk about the topic we discussed before. Because of the recent incidents that we all know, netizens are very concerned about the safety of taxi-hailing apps."

Li Moyan said: "Of course, I understand everyone's concerns about this issue. As practitioners in this industry, we deeply regret what happened recently."

After all, it is still necessary to be decent on the show, so the senior sister did not criticize the opponent clearly, but planned to focus on explaining her own point of view.

The host paved the way for her: "Can you talk in detail about the safety concept of traveling thousands of miles, and what kind of enlightenment this incident brings to you?"

Li Moyan talked eloquently: "Wanli Travel has always believed that safety should be the premise and foundation of all our business."

"At the beginning, we decided to use the Internet to link and transform the traditional taxi industry, hoping to bring safer and higher-quality travel services to everyone, not just smashing some people's jobs and grabbing their own. .”

"Our requirements for safety may be considered harsh in the industry, and may have been considered out of date not long ago."

"For example, Wanli Travel also has a ride-hailing business, but because of higher entry barriers and more restrictive safety measures, the development has not been satisfactory."

"We strictly restrict the number of orders received every day, and strictly stipulate that the driver must release the itinerary first and then the system will match passengers, in order to straighten out the business logic and ensure the safest transaction scenarios to the greatest extent."

"It's not that no one has reflected on whether such a requirement makes us tie our hands, but our philosophy of safety first has never been shaken by it."

"After this lesson, there will be no more internal opposition."

"We believe that no matter how big a company is, no matter how trendy its business model is, there are some basic business ethics that cannot be broken through."

"As a responsible travel company, Wanli Travel is constantly reflecting on what measures we can take to avoid this incident if it happens on our platform."

"For this reason, we may introduce more safety measures in the future to provide adequate protection for both drivers and passengers."

"I believe this time, our original intention should be able to get more support and understanding, and people from all walks of life are welcome to provide us with opinions."

"Of course, I am talking about this here today, not to discourage my peers, but to really hope that this industry will undergo a complete change, and it will be more in line with people's inner expectations and change in a better direction."

"We are not shy about sharing our experience in this area, and we are very happy to communicate with our peers if they need it."

"The ride-hailing industry is a very young industry. We always firmly believe that it is valuable, but perhaps it needs more tempering and a longer test to win everyone's trust."

"One thing I think everyone should be sure of, that is, as operators, we should have a choice in our hearts about what is more important."

Chapter 538 Liu Qing's Choice

Although Li Moyan didn't directly mention Liu Qing's name in the program, it's hard not to have corresponding associations in such an interview at this time, and enthusiastic netizens will remind her to pay attention.

Neither Liu Qing himself nor the company responded.

However, she may not respond, but the impact of the stewardess case will not disappear out of thin air. During this period of time, there has been a significant loss of users of the Tutu taxi app, especially the passengers who use the ride.

At the same time, due to the severe attacks on free-ride owners on the Internet, some honest drivers who only drive free rides to subsidize fuel costs have also begun to turn to other platforms.

With the current industry structure of online car-hailing, there is actually only one competing product that can be chosen, and that is Lin Yi and his company's Wanli Travel.

The ride-hailing business here was only launched after Dudu, but it hadn't improved before. Shao Yu, who was asked by Lin Yi to be in charge of this business, had been frowning for more than half a year.

In just a few days, the number of users has grown exponentially, which made this kid smile with joy.

So much so that Lin Yi specially reminded him: "Don't just be happy, the senior sister has let the word out on the show, saying that we need to continue to improve security measures."

"As the general manager of the Shunfeng Car Division, you remember to take this matter to heart. I have no profit requirements for you now, and you must do a good job in this matter."

"We are stepping on Liu Qing's position now, and there are hidden dangers in raising the tone so high. If such a thing happens when traveling thousands of miles, then the backlash we will suffer from public opinion will only be more serious."

Shao Yu solemnly agreed: "I understand."

Lin didn't give too much advice when he arrived at one point, because the team of Wanli Travel is very young and still has a sense of justice.

When Dudu's stewardess case happened before, they were all filled with righteous indignation, and they were deeply ashamed of having such a colleague. Lin Yi believed that they would not take it as a warning.

But having said that, if Lin Yi's side goes well, it means Liu Qing's side is not going well, and they are now in a life-and-death relationship.

……

"Can't wait any longer!"

After Dudu Kuaidu merged with Uber, Cheng Wei and his founding team all stood aside in the company, and the investment banking department introduced by Liu Qing occupied the main management positions. At this time, they were discussing countermeasures.

Liu Qing's tone sounded decisive, and her subordinates looked at each other in silence, so only one of them spoke.

This is her cousin Liu Zhen. After the merger of the two companies, Liu Qing left behind the original Uber team. Liu Zhen, who was at the top before, was a benchmark.

"It's only been a few days since our Shunfengche product went offline for rectification. If we are in such a hurry to go online, the outside world will definitely doubt our sincerity in rectification."

"The impact of Uber's incident in India has spread to China. This kind of matter is actually very sensitive. I think it is better to handle it cautiously."

In fact, Liu Zhen joined the company after that incident, but at that time she was deeply impressed by Lin Yi, who was traveling thousands of miles, who insisted on grabbing Uber and attacked Kalanick by name.

She made this suggestion sincerely, but Liu Qing flatly rejected it.

"Of course I know how important this matter is, and I am willing to devote enough time and energy to it."

"But everyone, our business can't stop because of this. Look at Wanli Travel, because our ride-hailing car is offline, and we have attracted all the users by boasting."

"If we continue to delay, even if our ride-hailing business can solve all the safety problems and guarantee that there will be no more accidents, we will permanently lose these users. What's the point?"

Liu Zhen asked again: "We are going back online so soon, can the regulatory agency agree?"

Liu Qing looked confident: "I will send the GR team to communicate. This will not and should not be an obstacle for us."

Liu Zhen didn't speak anymore, but it didn't mean she was completely convinced about this matter.

Although they came from the same family, they are not the same father after all, not to mention that even sisters may not be able to get along.

After the merger of the two companies, although Liu Qing did not drive people away, Uber employees generally have a big gap in their hearts.

Take the flight attendant case as an example, Uber itself has no free ride, this is actually the shit of Dudu Kuaidu, and now Uber is also shamed under the management of the same company.

For this reason, Kalanick, who has already returned to China, also specially issued a statement, saying that Uber China, which has been merged by Liu Qing's new Dudu, is actually not the same company as them.

Many former Uber old people deeply regretted in private, and there were many discussions:

"Lao Ka agreed to merge too early, otherwise Uber's opportunity will come now."

They took one old card at a time, as if they knew Kalanick very well.

In fact, Kalanick is not a good bird. Uber was prosecuted in South Korea for illegal cars. The prosecution did not agree to guarantee his acquittal, so he was reluctant to appear in court. He is likely to be banned by South Korea for this reason.

In short, Liu Zhen, like many employees who think they are Uber employees, has actually given up, so she didn't insist on persuading her.

And Dudu Kuaidu's subordinates will not oppose Liu Qing. They have been standing on Liu Qing's side since they joined the company, and their prestige has reached a new high after the merger.

Cheng Wei can be kicked away, who are you?

With such a mentality, their choice can be imagined, and Liu Qing's words are not unreasonable from an economic point of view.

Liu Qing's attitude was immediately implemented.

Soon, Dudu Taxi announced that in order to avoid inconvenience to the travel of the majority of users, it had resumed the ride-hailing service.