Ordinary Road 2010
Page 162
Not long after, are you hungry? The city manager in the capital finally arrived late, and it was the one who picked up Zhang Xuhao at the Capital Airport last year with trepidation, but this was beyond what Lin Yi and Li Moyan could know.
This person came up with a bit of airs: "Hello, am I hungry? I'm the city manager in Beijing. My surname is Zhang. You injured my employee just now, how are you going to solve it?"
At this moment, Li Moyan had already returned, and Lin gave her the opportunity to negotiate, because the senior sister was the person involved, and she was very clear about the cause and effect of the scene.
There is still a little bit of arrogance in his heart: Zhang Xuhao didn't come in person.
A small city manager is not qualified to have a direct dialogue with himself, which is not in line with the basic principle of "equality of rank" in business communication.
Li Mofan asked back: "We hurt you? Did that big man just say that?"
Manager Zhang frowned: "Why, do you still want to renege on your debts? I've already asked the doctor. It's obvious that people on our side were injured more seriously. You are all a bunch of students. If it weren't for our mercy, this would be the result ?”
"Ah!"
Firstly, Li Moyan didn't expect that big man to be able to turn black and white like this, and secondly, he felt that the manager was a bit stupid, so he just listened to one-sided words, but he still had to say what he had to say.
"I would like to declare a few points."
"First of all, it is your company's...things. During the normal commercial promotion process of our company's employees, they were forcibly detained by violent means, and they were threatened not to work on that street. May I ask if this represents your company? Is it true?"
She didn't wait for Manager Zhang to answer, and continued talking.
"Secondly, after I arrived with people, I formally negotiated with those in your company to ask them to release them. Not only did they not listen to advice, but they relied on brute force to fight first. Is this a reasonable competition allowed by your company? means?"
"Third, your company doesn't know what respect is in the process of negotiating those things. It is rude, arrogant, and bullying. Is this the standard for your company to recruit employees?"
"As for why they were injured more seriously and their skills were inferior to others, I really didn't expect them to have the face to criticize them."
When she said all these things, Manager Zhang wanted to refute them at first, but after listening to them all, he became much more cautious.
"You talk about evidence, don't talk about it!"
Li Moyan didn't want to talk nonsense with this guy anymore: "The store where the incident happened is monitored, and our colleagues have already picked it up, and it will be delivered soon. You can read it before we talk about it."
Hearing this, Manager Zhang believed more than half of it in his heart. If he hadn't had the confidence in his heart, he wouldn't have taken the initiative to ask to watch the surveillance.
Because of this, his heart went cold for a while, and he couldn't help cursing that big man for being stupid.
It's fine if you do this kind of thing, don't you know if there is any surveillance on the scene before you start, or go to get the surveillance first after you start?
He overlooked one point, that is, his subordinates were the ones who lost the battle, so how could they control the scene?
In short, not long after, Wang Yuqi arrived with the video surveillance copied from the shop owner. Manager Zhang thought about it for a long time after watching it carefully.
Right and wrong are already very clear, he intends to listen to what Li Moyan said first.
"May I ask how your company plans to settle this matter?"
There is a slight difference, he asked how to "solve" at the beginning, and now asks how to "end", which shows that his attitude has changed.
Li Moyan and Lin Yi had already discussed it before he came, and at this time, they proposed their solution on behalf of Random Waimai.com:
"Two ways."
"The first one is to issue a formal official letter of apology to our company in the name of your company, and at the same time compensate our employees for medical expenses, lost wages, and mental damage. Our company will no longer pursue your company's responsibility for this matter. .”
"The second way is to report the crime. Then we can deal with it as we should. There is nothing to say."
"One more thing to remind, no matter what kind of situation it is, the loss of the restaurant where the incident happened should be borne by your company. Our colleagues have already brought the loss calculated by the boss."
Manager Sun directly ignored the last little thing. Since he was at fault for this matter, he certainly didn't want to bring it to court, but he couldn't accept the first solution.
"You have to make it clear that this is just the spontaneous behavior of individual employees and does not represent our company. We will not accept such unreasonable demands."
At this time, Lin Yi beside him shrugged indifferently: "Then call 110."
He was putting pressure on the other party. Sure enough, Manager Zhang struggled a bit, and immediately blocked the call he was about to make.
"Wait a minute, please give me a moment."
Lin Yi and Li Moyan knew that he wanted to call his superior to ask for instructions, so they waved his hands to signal him to please.
It can't be said that Manager Zhang is an idiot. He was deceived by his subordinates first, and he fell into the information asymmetry from the beginning. He was fooled by the video produced by Lin Yi and Li Moyan, and he fell into a disadvantage at that time.
These two people had already discussed the solution before he came, and in their identities, they are fully qualified to make any improvisation on behalf of the food delivery network. As for Manager Zhang, his authority is much smaller.
So now he has only one way.
Manager Zhang had been away for a long time this time, and when he came back, his expression was a bit unsightly. Obviously, the phone call just now was not pleasant.
But at least he was calmer than before, and he also remembered some business etiquette. Instead of talking directly, he asked first:
"What's your name, please?"
This is right, this is the attitude of talking about things.
Li Moyan pointed: "My surname is Li, his surname is Lin."
She didn't introduce the positions of the two at all, so Manager Zhang asked: "Can the two represent the formal opinions of the casual food delivery network?"
Li Moyan told him: "You may know that there are a total of three partners in casual food delivery. Now standing in front of you are two-thirds of them. I think we are fully qualified to make any decisions."
"Well."
Manager Zhang nodded, "Then please allow me to convey my company's opinion on this matter."
"We are willing to bear the full loss of the damaged store."
"We are willing to bear the medical expenses of your company's employees this time, and we can provide some compensation for the lost wages caused by this."
Lin Yi noticed sensitively that he said "compensation" instead of "compensation".
"However, we do not believe that this matter is the responsibility of the company Hungry, so we will not apologize to your company for this matter."
Lin Yi raised his eyebrows: "Is this the final opinion of your company?"
Manager Zhang nodded solemnly: "Yes, this is a decision made directly by the CEO."
Lin Yi refused to budge: "Then call 110."
"and many more!"
Manager Zhang showed a disappointed expression, but he still insisted: "Please wait a moment, the CEO of our company, Mr. Zhang Xuhao, is rushing here, and I hope to settle this matter with the two of you face to face."
Chapter 268 A Respectable Opponent
Zhang Xuhao was actually in the capital during this time.
He came from a wealthy family, and his ancestors were said to be famous tycoons in Old Shanghai before the founding of the People's Republic of China.His father was old enough to be a son, so he doted on him very much since he was a child, and he had already set up a family business for him, and he was destined to live comfortably for the rest of his life.
To sum up, he is the kind of guy who "if you don't start a business well, you can only go back and be a pampered rich second generation".
But there is still a bit of a restless gene in his bones.
Are you hungry? He made his fortune in Shanghai. At that time, he was still a graduate student at Shanghai Jiaotong University, similar to Lin Yi and the others. A few classmates saved together.
In March 11, he received a round of financing of US$3 million, and then established branches in Beijing and Lin'an in the middle of that year.
I chose Lin'an because it is close to Shanghai and easy to manage.
The reason for choosing the capital city is because it is important and a place that must be contested.
Of course, Are you hungry has continued to expand to Yangcheng and Jinmen, and after receiving a B round of 300 million US dollars earlier this year, the three branches in Gusu, Bingcheng, and Rongcheng are also in full swing and will open soon.
But no matter where he plans to march, the capital city is of course the most important thing that must not be lost.
In December last year, his investor Lao Zhu called and said that a friend had discovered his competitor in an entrepreneurial competition.
He immediately rushed over to check it out, but at that time, Are you hungry was in the critical juncture of its B round of financing, so he couldn't spend much energy and resources for the time being.
After the end of this year, he was ready to launch the "Battle of the Capital City" without hesitation, preparing to crush the little praying mantis standing in front of his car to death, so he himself rushed here to sit in charge.
He was well aware of some small frictions between Are you hungry and the casual food delivery network during this period, but he didn't take it seriously at all, thinking that this was just a sign of his subordinates' determination to forge ahead.
Zhang Xuhao likes to take his subordinates to boxing, he admires the character of tough style, big heart, fierce punching and dashing most.
When Manager Zhang received a call from Ditui saying that he had entered the hospital with someone from Bianwai.com, he was by his side, but he didn't plan to show up at first, so he sent Manager Zhang to clean up the situation.
Obviously, the facts were completely different from what the local pusher reported at the beginning. Manager Zhang had no choice but to call him for instructions after hitting a wall with Lin Yi and Li Moyan.
Zhang Xuhao already realized that this matter might not be so easy, so he decided to come here in person.
He did give advice to ask Manager Zhang to procrastinate for a while, so as not to let the situation worsen. Just now, Manager Zhang tried to deceive Lin Yi and Li Moyan with a wave of cruel words, in order to restore his unfavorable image.
However, Lin Yi didn't follow him.
Then there was nothing to talk about with this one. They waited patiently in the hospital, and finally met the kind-hearted but fierce boss Zhang.
After he appeared, he ignored his subordinate, Manager Zhang, and directly skipped over Li Moyan and walked towards Lin Yi. He reached out his hand and asked:
"Surely this is Boss Lin, right? I'm Zhang Xuhao."
The information that Liu Jianni told them last year at least included that this was a three-person entrepreneurial team headed by Lin Yi. His hand showed that he had a special understanding of the casual food delivery network.
At this time, there is no need to pretend, Lin Yi also reached out his hand and shook it with him.
The strength in this man's hand is not small, and of course he didn't do anything bad on purpose. The two sides completed the first contact fairly amicably.
"Call me Lin Yi."
Zhang Xuhao is not so casual, they are not friends.
"My name is Mr. Lin. I already knew the ins and outs of the whole matter on the way here. Manager Zhang must have conveyed my opinion to you just now. It seems that you still have objections?"
Lin Yi followed his title and called: "Mr. Zhang, I'm sorry that we disagree with your opinion. We think Hungry Company has an inescapable responsibility for this matter."
"If you are unwilling to bear it, then we will leave it to the law to judge."
Zhang Xuhao firmly denied: "These are just the personal actions of the employees. The company has never given them such an order. Even if they report the case, they will only be held accountable. This cannot threaten us."
"Whether there is an order from the company or not, they are always employees of your company, aren't they? Even if what they did today is self-assessment, it is also for the benefit of your company, right? Mr. Zhang feels that these three or two words can Can you pick off all the hungry ones?"
Zhang Xuhao was unmoved: "What they have done has seriously violated the company's rules and regulations. From now on, they are no longer employees of the company. This is our most sincere explanation for this matter."
Lin Yi shook his head: "Mr. Zhang, we said at the beginning that we don't care about how your company handles internal affairs."
"I want to remind Mr. Zhang that we have a complete surveillance video of the whole incident. If we post it online, do you think netizens will recognize your sincerity?"
These words made Zhang Xuhao silent for a while, and the manager Zhang next to him gave him a nervous look. If the disturbance is made online, the impact will be difficult to control.
Soon Zhang Xuhao's eyes regained his firmness. This time his speech slowed down, and he was a little less aggressive, but his words did not appear weak.
"Are you hungry and you will never apologize."
Just when Manager Zhang thought that the negotiation had broken down, Zhang Xuhaofeng turned around and said, "If Mr. Lin agrees, I would like to apologize to the injured students in my own name for the mismanagement."
"Of course we put villains first and then gentlemen. I have something to say first. When you apologize, you are not allowed to take pictures or videos."
He concluded: "All the other conditions mentioned just now remain unchanged. Mr. Lin, please believe me that this is the best solution for both of us."
This time, Lin Yi and his senior sister exchanged glances. Although Lin Yi is the major shareholder, the senior sister is the direct party involved. He respects the senior sister's opinion.
The look Li Moyan gave was: Let go and do it.
As soon as Lin got the authorization, he said, "Mr. Zhang, I accept your proposal, but I still have a few points to add."
"First, during this period of time, there have been frequent small frictions between our front-line delivery personnel. This time, it is a direct conflict between local pushers. If we don't restrain ourselves, this kind of thing will happen again next time. I hope you are hungry. Make sure you manage your employees well.”
"Secondly, although I know that the expansion speed of Hungry Ele is very fast, it is inevitable that the quality of the employees will vary, but it is probably not a blessing for Hungry Ele to have people like today mixed in your team?"
Lin Yi said that he didn't care about the other party's internal affairs, and finally raised his mouth, this is to protect the safety of his subordinates.
This time Zhang Xuhao was very forthright: "This kind of thing will never happen again."
Everyone is negotiating on behalf of the companies of both parties. After reaching an agreement, of course, it is not just a verbal approval, but the formalities must be complete.
Zhang Xuhao immediately ordered Are You Hungry's legal department to come up with a "Reconciliation Agreement" and sign it on the spot after confirming it to Lin Yi and the others.
Lin Yi's side is relatively shabby, and they don't even have a legal officer, so he and Li Moyan can only look at it by themselves. Fortunately, it's not a complicated legal document.
While waiting for the "Settlement Agreement", Zhang Xuhao stood in the corner and looked at Lin Yi from afar and said:
"It's a respectable opponent."
Manager Zhang next to him asked, "Thanks to Mr. Zhang's personal action today, he stopped them from posting the video online and saved the company's losses."
He lost a lot of points again today. He wanted to flatter him, but Zhang Xuhao next to him glanced at him, thinking:
This idiot can no longer be used. In such an important place as the capital, and now there is an opponent like Lin Yi, who should be sent here...
Chapter 269 We have to fight back
"Why did you promise him not to post this video online? During this period of time, we have been under pressure from Hungry. This video should get them into a lot of trouble."
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